Refund / Returns


Main Terms:

Order confirmation:

As soon as you place the order a confirmation message will be sent to you


Cash : you can pay by cash to the courier that will deliver the order to you

Credit card: by choosing to pick up from one of our stores and pay directly to the till

Bank transfer: you can transfer the amount to our company’s bank account after the confirmation that your item is in stock. The shipment won’t be executed till we see the money in our company’s bank account (namely 2 dys)

Changes / returns/refunds :

Changes in size, colour etc: if the item you bought is not at the right size or you wish to change in another colour, you could send us a message and either you could go with your item to one of our stores or courier your item back to us and we will make the change for you. Please note that you will have to pay the courier costs for sending back the item to us and we will pay the courier to send you the new item

Refund :

Cash : refund in cash can only take place in one of our stores if you are Bucharest by presenting your receipt/invoice within 30 dys from the day of the invoice

Bank Account: we can return your money to your bank account after you will send the item to us for checking their condition